Returns & Exchanges

At VLONE, we maintain a strict return policy to ensure the exclusivity and integrity of our streetwear collections. All eligible items must be returned in their original, unworn condition with all security tags and packaging intact within 14 days of delivery.

1

Initiate Request

Visit our online returns portal and enter your order number and email address to request a Return Merchandise Authorization (RMA).

2

Package Your Item

Securely pack the item in its original VLONE packaging, ensuring all custom dust bags and authenticity cards are included to avoid a restocking fee.

3

Ship the Package

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping your tracking receipt for verification.

4

Inspection and Refund

Once our warehouse team verifies the item's condition, your refund will be processed to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing